Terms of Service

Effective Date: 2026
Business Name: Matt Benzin
Owner: Matt Benzin
Website: mattbenzin.ai
Contact Email: [email protected]

1. Acceptance of Terms

By accessing or using this website, submitting your information, booking a consultation, or using any services offered by Matt Benzin (“Company,” “we,” “us,” or “our”), you agree to these Terms and Conditions. If you do not agree, do not use this website.

2. Services

Matt Benzin provides consulting and implementation support for service-based businesses, including but not limited to:

- website setup and optimization

- contact form setup

- website chatbot setup

- automated text messaging and email workflows

- scheduling setup

- voice AI/call-answering setup

- document sending workflows

- billing and payment workflow setup

- CRM and communication system setup

- A2P compliance support and related setup assistance

- centralized customer communication system implementation

We may update, modify, or discontinue services at any time without prior notice.

3. No Guarantee of Results

We aim to help businesses improve responsiveness, lead handling, communication, booking, and operational efficiency. However, we do not guarantee any specific business result, including increased revenue, increased bookings, lead conversion rates, customer retention, or regulatory approval.

Any examples, demonstrations, projections, or case scenarios are for illustrative purposes only.

4. Consultation and Demo Requests

When you submit a form, request information, schedule a consultation, or ask for a demo, you agree to provide accurate and current information. We reserve the right to refuse service, reschedule, or decline requests at our discretion.

5. User Responsibilities

You agree that you will:

- provide accurate contact and business information

- use this website only for lawful purposes

- not interfere with the website’s operation or security

- not submit false, misleading, or fraudulent information

- not use our website or systems to send unlawful, abusive, or unauthorized communications

If we implement tools, workflows, or messaging systems for your business, you are responsible for using them in compliance with applicable law, including marketing, privacy, telemarketing, and consumer protection requirements.

6. Compliance Disclaimer

We may assist with setup intended to support compliance, including A2P registration or messaging workflow setup. However, Benzin Consulting does not provide legal advice and does not guarantee that any client’s business, campaigns, messaging practices, privacy disclosures, consent flows, or operations satisfy all federal, state, carrier, platform, or industry requirements.

Clients are responsible for obtaining legal review where appropriate.

7. Text Messaging and Call Consent

By providing your phone number through our website, forms, scheduling tools, chatbot, or other communications, you agree that Matt Benzin may contact you by phone call and text message regarding your inquiry, appointment, demo request, service information, reminders, follow-up communications, and related business communications.

Where required by law, we will seek appropriate consent before sending marketing text messages or using automated calling or texting technology.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of text messages at any time by replying STOP or by contacting us directly at [Insert Contact Email/Phone]. Reply HELP for assistance.

8. Email Communications

By providing your email address, you consent to receive emails from us related to your inquiry, consultations, services, scheduling, account support, follow-up, and marketing where permitted by law. You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.

9. Payments and Billing

If you purchase consulting or implementation services, additional terms may apply, including pricing, invoicing, payment due dates, refund policy, subscription terms, and scope of work. Those terms may be provided in a separate proposal, invoice, service agreement, or statement of work. In the event of a conflict, the separate signed agreement controls.

10. Intellectual Property

All content on this website, including text, branding, logos, graphics, layouts, service descriptions, and original materials, is owned by or licensed to Matt Benzin and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or exploit website content without prior written permission.

11. Third-Party Tools and Platforms

Our website or services may integrate with or rely on third-party platforms, software, payment processors, CRM systems, scheduling tools, phone providers, chatbot tools, email providers, hosting providers, or AI services. We are not responsible for the availability, functionality, security, or policies of third-party services.

Use of third-party services may also be subject to their own terms and privacy policies.

12. Disclaimer of Warranties

This website and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Benzin Consulting disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and security.

13. Limitation of Liability

To the fullest extent permitted by law, Matt benzin shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of revenue, profits, data, goodwill, or business opportunity, arising from or related to your use of this website or our services.

Our total liability for any claim arising out of or relating to the website or services shall not exceed the amount paid by you to Matt Benzin for the specific service giving rise to the claim during the three months preceding the event.

14. Indemnification

You agree to defend, indemnify, and hold harmless Matt Benzin from and against any claims, liabilities, damages, losses, costs, or expenses arising from your misuse of the website, your violation of these Terms, your violation of applicable law, or your use of any systems or messaging workflows we help implement.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Washington, without regard to conflict of law principles.

17. Changes to These Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions about these Terms and Conditions, contact:

Matt benzin
Attn: Matt Benzin
Email: [email protected]
Phone: (425) 696-2551

Address: 14820 77th Ave Se, Snohomish, WA 98296