Privacy Policy

Effective Date: 2026
Business Name: Matt Benzin
Website: mattbenzin.ai
Contact Email: [email protected]

Matt Benzin (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, book a consultation, communicate with us, or use our services.

1. Information We Collect

We may collect the following categories of information:

- information You Provide Directly

- first and last name

- business name

- phone number

- email address

- service interests

- appointment or scheduling details

- billing or payment-related information

- information submitted through forms, chatbot, intake tools, demos, questionnaires, or communications

- documents or files you choose to send to us

- Information Collected Automatically

- IP address

- browser type

- device information

- pages visited

- referring website

- date and time of visits

- website interaction data collected through cookies, pixels, analytics tools, or similar technologies

Information From Third Parties

We may receive information from scheduling platforms, CRM systems, payment processors, website tools, analytics providers, communication platforms, advertising tools, or other service providers we use to operate our business.

2. How We Use Information

We may use personal information to:

- respond to inquiries

- schedule consultations, demos, and appointments

- provide and improve our services

- set up and manage communication systems and workflows

- send service-related communications

- send reminders, confirmations, follow-ups, and administrative notices

- send marketing emails or text messages where permitted by law

- process billing, payments, or invoices

- maintain records of leads, prospects, and clients

- personalize user experience

- monitor website performance and improve website functionality

- detect, prevent, or address fraud, abuse, or security issues

- comply with legal obligations

- enforce our terms and protect our rights

3. Text Messages, Calls, and Automated Communications

If you provide your phone number, we may contact you by call or text regarding your inquiry, consultation, appointment, service information, reminders, follow-up, and related business communications.

Where required, we will obtain appropriate consent before sending marketing text messages or placing automated calls or texts.

You can opt out of marketing texts at any time by replying STOP or contacting us at [Insert Contact Email/Phone]. You may also request that we stop calls or texts by any reasonable method of communicating that request to us.

4. Email Communications

If you provide your email address, we may send you service-related emails, scheduling confirmations, reminders, onboarding information, follow-up communications, and marketing communications where allowed by law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly. Even if you opt out of marketing emails, we may still send non-marketing administrative or service-related communications.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand usage, improve performance, and support marketing or remarketing activities.

You can usually adjust your browser settings to refuse some cookies, but doing so may affect parts of the website.

6. How We Share Information

We do not sell your personal information for money.

We may share information with:

- website hosting providers

- CRM and communication platform providers

- scheduling and calendar platforms

- payment processors and invoicing providers

- email, phone, text, and chatbot service providers

- analytics and advertising vendors

- contractors or service providers working on our behalf

- legal, regulatory, or government authorities when required by law

- a successor entity in connection with a sale, transfer, merger, or reorganization of the business

We may also disclose information when we believe it is necessary to protect our rights, investigate fraud, respond to legal process, or protect users or the public.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain business records, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may:

- opt out of marketing emails by using the unsubscribe link

- opt out of text messages by replying STOP

- contact us to update or correct your information

- request that we delete certain information, subject to legal or operational limitations

- disable cookies through your browser settings

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy, security, or content of those third parties. Please review their policies separately.

12. State-Specific Rights

Depending on where you live, you may have additional privacy rights under applicable law. If you submit a request regarding your privacy rights, we will review and respond as required by applicable law.

13. Washington Residents

If personal information is compromised in a data breach, we may provide notices as required by applicable Washington law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Matt benzin
Attn: Matt Benzin
Email: [email protected]
Phone: (425) 696-2551

Address: 14820 77th Ave Se, Snohomish, WA 98296